1. Who we are
GainShare AI ("we", "us") provides automation and advisory services to businesses globally. We operate primarily from North America and Europe with a distributed team.
2. Information we collect
We may collect the following categories of information when you interact with our website, download resources, or engage our services:
- Contact information such as name, email address, company, and role.
- Communications you send us, including intake forms, email correspondence, and meeting notes.
- Usage analytics (aggregated and anonymized) to improve site performance.
- Operational data shared during engagements under separate agreements.
3. How we use information
We use collected information to respond to inquiries, deliver requested resources, evaluate fit for engagements, execute contracted services, and improve the GainShare AI experience. We never sell personal data.
4. Legal basis
For individuals in the European Economic Area and United Kingdom, we process personal data under the legal bases of legitimate interest and contract performance. We obtain consent when required.
5. Data sharing
We share information only with service providers who enable us to operate (e.g., email, calendar, analytics) and who commit to confidentiality and security. We may disclose information if required by law.
6. Data security
We implement technical and organizational safeguards including access controls, encryption, secure development practices, and vendor risk assessments. Engagement-specific data handling is governed by master service agreements and data processing addenda.
7. Data retention
We retain personal data only as long as necessary to fulfill the purposes described here or as required by law. Clients may request deletion of data that is no longer needed to provide services.
8. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us at privacy@gainshareai.com to exercise these rights.
9. International transfers
When we transfer personal data across borders, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.
10. Updates
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact
For privacy inquiries, email privacy@gainshareai.com or write to GainShare AI, Privacy Team, 548 Market St, San Francisco, CA 94104.
Effective date: September 2024